Account and Verification
Below are common questions about Kimi API developer accounts and verification.
Can I issue an enterprise invoice with personal verification?
Accounts with personal verification cannot directly issue enterprise invoices. If you need an enterprise invoice, first upgrade your account to enterprise verification. Once approved, you can issue invoices under an enterprise title.
How do I convert a personal account to an enterprise account?
- Log in to the platform.kimi.com console.
- Go to “Account Settings → Verification Information”.
- Select “Enterprise Verification”, then fill in the required enterprise information and upload the relevant qualification documents.
- Submit the application and wait for review. After approval, your account will automatically switch to an enterprise account.
Note: After upgrading from personal to enterprise, your existing balance and usage data will be retained.
What is the difference between personal verification and enterprise verification?
| Item | Personal Verification | Enterprise Verification |
|---|---|---|
| Invoice type | Individual general invoice | Enterprise general/special invoice |
| Rate limit | Standard | Higher quota available on request |
| Business cooperation | — | Contract signing supported |
| Enterprise discount | — | Available on request |
| Technical support | Standard | Priority support |
How do I appeal if my account has been suspended?
If your API account has been suspended due to a violation:
- Send an email to [email protected] with the subject “API Account Appeal”.
- Include your account information (registered mobile number/email) and the reason for your appeal.
- The platform will review and reply within 1–3 business days.
How do I change the mobile number bound to my account?
Changing the bound mobile number currently requires assistance from customer support:
- Send an email to [email protected] with the subject “Mobile Number Binding Change”.
- Provide both the original mobile number and the new mobile number.
- Identity verification may be required to ensure account security.
What are the benefits of completing verification?
- Higher rate limit: Verified users can receive higher API call rates.
- Full feature access: Some advanced features may be available only to verified users.
- Invoice support: After verification, you can issue invoices normally.
- Technical support: Verified users receive higher-priority technical support.